Ask us anything 24/7

Unlike many online stores selling replica watches we are available 24/7 across all time zones.

Help Center

Get Customer Help

Whatsapp | SMS

‭+44 7769 978355‬

Email Address

hello@replicawatchco.com

Working Hours

Open everyday 24/7

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does delivery take?

We provide DHL shipping worldwide, it usually takes 7-15 working days to deliver your order.

Is it safe to use my credit card on your website?

Yes! We use the worlds largest payment processor Stripe for all transactions with SSL security. We do not have access to your personal details or credit card information which is managed by Stripe. Name and address information is also protected as per our Privacy Policy. 

What about taxes and customs duties?

In most cases you will not be charged any custom taxes or duties upon delivery of the shipment. We pack all orders in small cardboard boxes labelled ¨gift, no value for customs¨

Are your replica watches good quality or will they break after wearing them a few times?

If worn regularly our AAA and AAA+ quality will last for from 6 - 12 years and our Superclones are designed to last 20 + years.  We offer an exchange or refund for all defective watches. 

Are your photos from real or the original watches on the website?

All images are of watches from our factory that have been shipped to customers (in the hands of a real employee!) 

I have seen cheaper watches on other sites, why are yours more expensive?

We don´t believe in offering low-quality products that could break after being worn only once or twice. In fact, we believe so strongly in our products that we have a guarantee for all items purchased from our site.

What happens if the package doesn´t arrive?

Delivery is 100% guaranteed. 

What is the warranty on the watch?

We offer 12 months warranty on all watches purchased from this site. Watches can only be returned or replaced if defective. The warranty does not cover ordinary wear or damage caused by external reasons (such as scratches, missing stones, dents, indentations, fading / chipping of the material on the product, etc.). The warranty does not cover damage caused by water, lost or stolen parts or damage caused by improper use / personal negligence, We recommend not swimming, diving, showering or sailing with our watches. 

GET IN TOUCH 24/7

CONTACT US FOR ANY QUESTIONS