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Help Center

CUSTOMER HELP

HELP CENTER

Warranty

We provide a 12 month warranty on all replica watches for mechanical failures. Please email us first for troubleshooting as you may be able to resolve the issue yourself. We will repair your product within the warranty period provided that

1) The item has a manufacturing defect.
2) The item does not work according to the specifications advertised.
3) Shipping expenses are covered by the customer.

The replacement must be the same model as the original purchase, If you wish to change to another model additional charges may apply. 

Warranty does not cover the following:

1) Mishandled merchandise by Customer.
2) Cracked glass (Not due to Shipping)
3) Unreasonable wear and tear of any kind.

Refunds & Returns

If you are unsatisfied with your watch or it is defective we will return/exchange the item within 7 days of the products delivery date. You must contact us within 7 days if you wish to return/exchange the watch for any reason. 

We will provide a refund/exchange under the following conditions :

1) The item has a manufacturing defect.
2) The item does not work according to the specifications advertised.
3) The item is returned to us within 7 days of receiving return authorization

No returns will be accepted without:

1)  An email stating the specific problem.
2) An email confirming an address and instructions from our Returns Department.  

Restocking Fees :

A 10% shipping/handling restocking fee is applied to all returns. No discounts apply to  exchanged watches and a €25 shipping fee applies.

Terms & Conditions for refunds/exchanges :

Returns are only available within 7 days of product delivery date) You must contact us within those 7 days if you wish to return the watch for any reason.

CONDITIONS OF RETURN

1) The watch must be in it´s original shrink wrapping.
2) All links must be sent with the Watch, Removed links will be charged €10 per Link.
3) The watch has no scratches or marks on the sapphire crystals or glass.

Please include the following details with your exchange item. 

Order # :
Transaction ID # :
Date of purchase :
Name and Address :
Daytime phone number :
Reason for Return :

Shipping

FREE SHIPPING

We provide free shipping globally to most locations, all shipments are guaranteed with a 0% customs/duties guarantee. 

Lost or broken shipments will be replaced immediately on receipt of proof (images) from the customer. 

We offer seamless customs free shipping within the EU from our EU base station. 

We will not ship to a P.O. Box. Please provide a physical address. We are not responsible for incorrect addresses and re-shipment of product will incur standard shipping fees to your location. 

DELIVERY TIMES

Your item will be shipped within 72 hours. Depending on your location we endeavour to ensure delivery within 7 -15 working days. For EU customers please allow 18-24 business days after dispatch. 

SHIPPING DESTINATIONS

We deliver our watches to most areas in the World. 

North America – All States and Canada.
South America – We Deliver to Brazil, Mexico, Chile and Argentina
Europe – We Deliver to The United Kingdom, France, Italy, Greece, Spain, Germany, Ireland, Netherlands, Sweden, Slovakia and Belgium. 
Middle East and Asia – We Deliver to Kuwait, Dubai and Japan. 

Payments

At ReplicaWatchCo, we aim to provide a seamless and secure payment experience for all our customers. We offer a variety of payment methods to accommodate your preferences:

We accept Apple Pay and all major cards including VISA, VISA Electron, Mastercard and Amex. 

We use 2048 BIT SSL, higher than industry standard encryption for all online transactions via Stripe.

We offer Afterpay so you can pay for your item in 4 easy installments.

Quality Control

Quality control is our top priority.

We understand the importance of delivering only the best AAA, AAA+ and Superclone replica watches to our valued customers. Each timepiece goes through a meticulous inspection process to ensure it meets the highest standards of craftsmanship and accuracy.

Our skilled team of experts scrutinizes every detail of the watches, from the movement to the materials used, guaranteeing that each watch is a flawless recreation of its luxury counterpart. We take pride in offering our customers watches that not only look stunning but also function perfectly.

CALIBRATION

At CDLR we perform the most vigorous quality control on all watches before shipping. We start off the process by using a Pace Calibration Machine to check the pace of all automatic watches.

1)  For standard automatic and Swiss ETA and Swiss quartz/quartz chrono, Accuracy to to +/- 10 secs.
2) For automatic chronograph (Swiss Movement, Eg. Swiss 7750) , Accuracy to +/- 3 to 5 secs.
3) For standard automatic (Asian movement, eg. 2813/4813), Accuracy to +/- 8 to 13 sec.

WATERPROOFING

All watches are given a free waterproofing service ( 1FT to 33FT ). Again we will try our best to get the best rating for you. The method of testing is by using a dry Pressure rating machine such as this one.

QUALITY INSPECTION

We perform a visual inspection of all Watches before shipping which includes: 

1) Second hand running smoothly without bumps
2) No hidden dirt under crystals
3) After the waterproofing quality control procedure,  watches are cleaned and polished again. 
4) We make sure clasps and buckles close and fit correctly with no loose screws on  straps.
5) Make sure there are no visible scratches or marks anywhere on the watch, crystal or strap.
6) Polish the Crystal with crystal wax for shine and clarity.

Watch Grading & Pricing

Replica watch grading explained. 

What sets our replica watches apart? These high-quality replicas boast stunning accuracy, with every detail carefully replicated to match the originals. From the intricate dials to the precise movements, our watches exude opulence and class.

Not only do our watches look the part, but they also deliver on performance. With durable materials and reliable mechanisms, our timepieces are built to stand the test of time. Plus, enjoy the convenience of free worldwide shipping, a 12-month warranty, and top-notch customer service with 24/7 support.

AAA | €227

– Japanese-made automatic movement

– Solid Stainless steel

– Non-scratch mineral crystal

– Water resistant for light use

AAA+ | €257

– Japanese-made automatic movement

– 904L Stainless steel

– Solid Stainless steel

– Non-scratch saphire crystal

– Water resistant for light use

SUPERCLONE | €797

– Swiss-made clone movement

– 904L Stainless steel

– Saphire crystal

– Indistinguishable from the original

– Impeccable craftsmanship

– Designed to last a lifetime

– Solid 18k gold plating

– Genuine sapphire crystal

– Swiss-made  clone movement

– Ceramic bezels

– Waterproof 

Setting the Time

WINDING AUTOMATIC WATCHES

Step 1: Unscrew the crown until it releases without having to pull the crown out.

Step 2: Turn the crown in a counter clockwise/upwards direction 20-30 times. (Please note that while you’re turning the hands should NOT be moving). You should already see the seconds hand moving on the 5th turn. 

Step 3: Screw the crown back inside. 

WINDING MANUAL WATCHES

Step 1: While the crown is screwed in turn it counter clockwise/upwards direction (12 O’clock direction) 20-30 times. You should already see the seconds hand moving by the 5th turn.

Step 2: (For Power Reserve Equipped Watches only) Follow Step 1 until the power reserve fills up completely, Do not over-wind the watch to avoid damage. 

SETTING DATE & TIME

Please unscrew the crown (setting knob) of the watch. Turn the crown up and down until you feel the crown loosen and pop out gently.

Pull out the crown gently and turn up or down to set the date. If you have a Day & Date watch turn upwards to set the day of the week.

Please make sure you close the crown tightly to avoid water damage.

GET IN TOUCH 24/7

CONTACT US FOR ANY QUESTIONS

Ask us anything 24/7

Unlike many online stores selling replica watches we are available 24/7 across all time zones.

Help Center

Get Customer Help

Whatsapp | SMS

‭+44 7769 978355‬

Email Address

hello@replicawatchco.com

Working Hours

Open everyday 24/7

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